Delivery Information

The time frame for order delivery is divided into two parts:

Parts I:Ship directly from China warehouse

Processing time: Order verification, quality check and packaging. We will send you a tracking number to your email box once your goods is shipped out,

We use FedEx/UPS and DHL to speed up shipping and guarantee a safe delivery. 

Goods will be sent in discreet & intact packaging,There is no labeling or or logos on the cardboard box that might reveal the contentand Guaranteed product quality, please don’t worry.

Customs Duties and Taxes

For some countries, especially in the USA, Europe, we offer a service to pre-pay VAT and import taxes, so you don’t need to deal with customs. Countries like Canada, Japan, or Australia, New Zealand import taxes might be required at delivery and usually require the submission of proof of payment or invoice. You can provide the confirmation email, or Paypal invoice or reach out to us and we will help you with that.

Parts II: if you order goods;in stock at our US Warehouse/EU Warehouse. We will proccess your order within one work day and You will get it soon.

ATTN: We have USA&Europe warehouse,if the goods is keep in stock at warehouse,it only need 3-5 working days to delivery.

Note for Pick Up:

If you don’t want the products come to your house,you want to pick up it in the express company location.you can leave the express location address when you order,we will leave a note on the order:wait for pick up by customer.Only need to put the right address,DHl/Fedex/Ups Location.

Where froyyds.com ships to

All goods are Free Shipping(On Orders Over $199) by FedEx/UPS/DHL. Free Shipping(On Orders Over $199) to WorldWide!

What if you're out when your order arrives?

If you're out when your package is delivered, your mail person or courier will leave a card scheduling another delivery attempt or telling you where you to pick up your discreetly packaged order

If your parcel is taken to the nearest courier service place, you can collect it or arrange for it to be redelivered.

What if your order doesn’t arrive when you expect?

According to our many years of sales experience, if the package is abnormally transferred and the delivery time exceeds 12 working days(except customs clearance time), Please contacts us to find out the situation: froyyds@gmail.com.

Track your order as follow:

International Express – FedEx : http://www.fedex.com

International Express – UPS: http://www.ups.com

International Express – DHL: http://www.dhl.com

With providing the most effective solution as our goal, if you have any problems, please email us at froyyds@gmail.com.